Delivery of Goods
Delivery of Purchased Goods to Omniva Parcel Lockers, DPD Pickup Points, and Venipak
Delivery to a Parcel Locker is possible only after making an advance payment for the product. After that, the buyer confirms the order and personally selects a Parcel Locker located nearby. If the product is available, the delivery time takes from 1 to 2 business days. The buyer receives a code on the phone number provided, which can be used to open the locker and retrieve the purchased item. The code is valid for seven days, and the buyer must collect the item during this time. If the item is not collected by the buyer within this time frame, it will be returned to the seller.
- Delivery within Latvia - 3.50 EUR
- Delivery within Latvia for orders over 150 EUR - FREE
- Delivery to Lithuania or Estonia - 9.99 EUR
Receiving Goods at Latvijas Pasts Post Offices
When choosing delivery via postal communication offices, the delivery time ranges from 1 to 7 days if the product is in stock. The product is delivered to the nearest postal office. After the product is delivered to the post office, the buyer receives a notification to collect their order. The item will be stored at the post office for one month from the date of delivery. If the buyer does not collect the order within this period, it will be returned. The item can be stored free of charge at the post office for up to 11 days, after which daily storage fees are charged at the rates set by AS Latvijas Pasts.
- Delivery within Latvia - 4.99 EUR
Courier Delivery of Products
If the buyer prefers courier delivery, they will need to provide a contact phone number during the order process. The courier will contact the buyer by phone to arrange the delivery time. If for any reason the courier cannot deliver the product to the buyer, it will be delivered to the nearest post office. In turn, the post office will send a notification to the recipient about the availability of the order for collection. When ordering a large quantity of goods that cannot be sent in one package, the items will be divided into multiple packages. Please note that postal services for each package are charged even in this case. The courier will deliver the product to the exact address provided by the buyer up to the front door.
- Delivery cost within Latvia - 9.99 EUR
- Delivery cost to Europe and worldwide depends on the size and weight of the package. Please inquire about delivery costs at firstname.lastname@example.org
- If you have placed an order and the product is not in stock, you will be notified about the delivery timeframe within two business days.
- If the delivery timeframe is not suitable for you, you can cancel the order with a subsequent refund (if the order has been paid for).
- The average order fulfillment for pre-orders is from 1 week to 1.5 months, depending on the type of product and technical specifications.