Terms of Use for the online store www.iDrone.lv
General Terms of Use
1. Before starting to use the services of the internet resource www.iDrone.lv (hereinafter referred to as the online store), we kindly request you to carefully read the following terms and conditions of YUKON SIA, registration number: 42103088542, legal address: Liepāja, Jaunā ostmala 2, LV-3401, actual address: Liepāja, Jaunā ostmala 2, LV-3401, according to the rules of using the online store www.iDrone.lv (hereinafter - the terms).
2. The online store www.iDrone.lv should be understood as an internet resource, a special website developed by YUKON SIA, located at www.iDrone.lv, where all necessary information is provided.
3. By accessing the internet resource and reviewing the information about products and services presented on it, the visitor automatically agrees to the specified terms.
4. In case the visitor does not agree to comply with the established rules, we kindly ask not to use the online store, not to use the information and services provided on it.
5. We inform you that the main purpose of processing the provided information, including the data of individuals, by YUKON SIA www.iDrone.lv, is related to the data necessary for the full provision of services on the mentioned resource and assistance in its use.
6. The owners of YUKON SIA reserve the right to make changes to the terms of use and the content of the provided services at any time, without the consent of users, i.e., unilaterally. All changes introduced come into effect from the moment of their official publication on the website.
7. From the moment the visitor starts using the resource, it is considered that they have fully read the terms of use and consent to their compliance. It is the responsibility of all users of the online store to regularly familiarize themselves with the terms in order to constantly be informed about the changes made to the terms. In case the visitor does not agree with the terms, they are prohibited from using the online store.
8. Users who have registered on www.iDrone.lv have the right to fully use all the features and services of the resource at the cost established at the time of using the service. YUKON SIA reserves the right, at its discretion, to change the cost of the provided services at any time and to create new services on a paid basis.
9. The online store iDrone.lv offers the following payment methods: Bank Transfer (Internet Banking / Bank), Credit Card (Visa / MasterCard).
10. All users who register with www.iDrone.lv must provide accurate information and comply with the registration conditions.
11. All registered users of the online store are obligated not to disclose their personal data to third parties. In the event that a purchase of a product or service is made from the profile of a registered user of the online store, and the correct login and password for the account were used, it is considered that the action was performed by the owner of the account, not a third party.
12. All account owners consent to receiving information about current offers in the online store www.iDrone.lv.
13. YUKON SIA is not responsible if visitors incur expenses or losses while using the internet resource.
14. If you have any questions regarding the correctness of the documents provided on the www.iDrone.lv website, please contact the contact person by phone: +371 2244 2565.
Using the Offered Services
15. Users are obliged to strictly adhere to the rules and conditions of using the online store.
16. It is prohibited to use the information obtained on the www.iDrone.lv resource for selfish purposes.
17. Users are allowed to use the information obtained in the online store only in accordance with the applicable legislation. In the event that a user of www.iDrone.lv does not comply with the conditions posted on the YUKON SIA website, YUKON SIA reserves the right to unilaterally terminate the provision of services.
18. If there is a need to make any corrections to a registered order, provided that it is not completed, you must send an official letter to YUKON SIA at the email address: info@idrone.lv from your email address, i.e., the one provided during registration. As an alternative method of making changes, you can make a phone call to: +371 2244 2565 from the number specified when placing the order.
19. In case of discovering any error in the price of a product or its description posted on the www.iDrone.lv resource, YUKON SIA has the right to unilaterally not execute the concluded remote contract, but only if payment for the product has not yet been received. Exceptions are cases where the said purchase and sale agreement can be canceled if it was fraudulently executed by the second party or by deceiving a third party; if the product is not available; in case of significant losses to either party in fulfilling contractual obligations; if payment for the purchased product is made untimely, in other cases stipulated by the current legislation.
20. Users of the online store have no rights to the property content to which they have access on the resource. Users are strictly prohibited from using any information without the owner's permission at www.iDrone.lv. The exceptions are the permissions directly reflected in the regulatory legal acts. According to these conditions, users are prohibited from using any logo, brand included in www.iDrone.lv. It is strictly prohibited to modify or remove any notifications published on the resource, as well as act as an intermediary for the online store.
21. The published information on the www.iDrone.lv website is the property of YUKON SIA. This includes product descriptions and all other information on the mentioned resource.
22. Users who have registered and have given their consent to use the services provided by YUKON SIA also consent to receiving notifications about the start of service provision, information about existing services, and any other information via email provided at the time of registration. This approach is aimed at improving the quality of services provided by the online store. YUKON SIA reserves the right to regularly send information about promotions, discounts, and offers from the online store www.iDrone.lv to the user's email address. When providing their email address, YUKON SIA informs users that by doing so, they consent to including their email address in the general database of the resource, and www.iDrone.lv has the right to send notifications and reminders about started orders for the purchase of products that have not yet been completed.
Privacy and Copyright Protection
23. The user, starting the order placement procedure, agrees that YUKON SIA obtains the right to use the data provided by the user in the online store exclusively under the conditions reflected above.
24. Initiating the order placement procedure, the user thereby confirms that they have read the terms of purchase and delivery of the purchased product and agree to adhere to them without fail.
25. Order placement also indicates that the buyer has familiarized themselves with the terms, warranty rules for the product, and the procedure for its return.
26. Order placement confirms the user's awareness of the terms of leasing for the purchase of the product and full agreement with them.
27. Order placement can be made directly through YUKON SIA or a person acting on its behalf, through email or by phone, through social networks. This order placement implies that the buyer is familiar with the terms, rules, and procedures for using the www.iDrone.lv online store and agrees to comply with them, providing accurate information about themselves.
About the Terms of Use of the www.iDrone.lv Online Store
28. In cases where any of the above conditions loses its legal force, the others remain unchanged, meaning they fully retain their force.
29. In case of any disputes between the parties mentioned above, including conditions, service provision, product purchase, etc., they are subject to consideration in strict accordance with the current legislation.
30. The sole owner of the intellectual property located on the www.iDrone.lv website is exclusively YUKON SIA. If this right is violated, the responsible party will be held accountable according to the current legislation.
31. The "Contacts" section on the www.iDrone.lv website contains all the necessary contact information about YUKON SIA.
Documents for the Purchase of Purchased Goods in the www.iDrone.lv Online Store
32. When delivering purchased goods to the specified address during order placement, the waybill serves as a document confirming the conclusion of the purchase and sale agreement. It is sent to the Customer's specified email address.
33. The warranty card for the purchased item is sent to the specified email address if it is provided.
34. As proof that the buyer has received the purchased goods:
34.1. when receiving the goods in the standard way or picking up the purchased item from the courier, a signature is placed on the electronic terminal of the courier (the person who delivered the goods to the recipient);
34.2. if the purchased item was received by the buyer using parcel lockers, the input of a code serves as confirmation of its receipt.
35. After receiving confirmation of the delivery of the goods to the buyer's address by any of the above methods, claims regarding its non-delivery are not accepted.
Procedure for Handling Complaints and Out-of-Court Disputes
Complaints about the availability of goods or quality should be submitted electronically by sending them to the email address info@idrone.lv or in writing to the address Liepāja, Jaunā ostmala 2, LV-3401. The complaint will be considered within 14 business days from the date of receipt of the complaint, and the response will be sent to the address specified in the complaint.
If the complaint is found to be unfounded, and you do not agree with the unfounded nature of the complaint, you have the right to use the alternative dispute resolution options specified in the regulatory acts by submitting a written request to the seller of the goods for an out-of-court dispute resolution in accordance with the norms of the law of the Republic of Latvia, indicating:
- name, surname, contact information;
- the date of the application;
- the request and justification of the dispute.